Testimonials from Huntsville Businesses |
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Dear F1, Linda ======== F1 Networks and it’s staff of excellent technicians have provided our company with the best IT support for many years. Whether it’s support for our main site or our many remote locations, we can count on F1 to provide effective and timely setup and support regardless the issue whether big or small. Monica ======== Dunagan Yates and Alison has been affiliated with F1 Networks since December 1999. We started our association with a single computer which housed a database of the highest priority. A hard drive failure on 12/30/99 was the introduction to our relationship. That disastrous event was handled with efficiency and grace, which cemented our relationship for the future. From that point we have grown to a network encompassing over 50 work stations, 3 servers, and both in-house and remote locations. We trust F1 Networks to provide our security platform, our backup systems, and to assure our day to day working operations. F1 is our IT hardware provider, network administrator, and technology problem solver! They interface with our software solutions, and keep our practice humming. I would highly recommend F1 for your network administration needs. ======== Being a small business, we do not have the requirement for full-time IT personnel. F1 has stepped into the role as one of our key partners allowing us to focus on our business priorities, not computer issues. In addition to network hardware, software and support; F1 provides off-site data backup & recovery and preventative maintenance through their F1 Agent that updates our workstations remotely. Response time and problem resolution has been outstanding from a knowledgeable, capable and courteous staff. Cheri McKechnie ======== Dear F1 team I have been a customer of F1 Solutions for over a year. I appreciate the way all the people their handle our issues as fast as possible. I love working with them because they always soothe whatever feather gets rustled in our IT area. My life as IT Manager has become a lot easier to handle. I personally don’t know what I would do without them. Rose Smith ======== "F-1 Solutions has been a very valuable part of our firm's information management strategy. Prior to our contract with them, we would waste many valuable man hours dealing with computer problems that frankly were over our heads. F-1 provides our firm with services and solutions that are fast and affordable. And our preventative maintenance agreement with them keeps our information management systems running smoothly with behind-the-scenes maintenance, upgrades, and updates. I would recommend F-1 Solutions to any business that is looking to gain control of their information technology at an affordable price." Steve Casey ======== “After the recent storms, when power was restored to our office everything worked with the exception of our network. We phoned F1 Networks for support and they were able to remotely access our network, diagnose a failed router, and send a technician with a replacement. All of this transpired over the course of only an hour and a half. In our busy environment, uptime is critical and F1 Networks obviously realizes this requirement. Between pro-active monitoring, daily back-up protection and keeping our software current, we wouldn’t consider any other provider than F1 Networks to support our organization. They are the best!” Wendell Huneycutt ======== Despite having a small full time IT department, we occasionally run into projects and issues that are a bit beyond our areas of expertise. F1 has been able to effectively seal those gaps. Whether concerning emergency situations, new system planning, or system replacement, F1 has consistently answered our calls for help and consultation. F1’s full time supplementary support role has been and continues to be very advantageous to us, and I recommend them, without hesitation, to anyone who needs help with their IT needs. Nathan Alexander ======== St. Paul’s Cullman School You're so welcome! You have an exceptional staff. I appreciate their willingness to help and explain things clearly to me. They are great technicians and educators! Love and Blessings! ========= E.S. Brooks and Associates After many computer crashes, poor service, and much frustration I began looking for a new IT company. I started with the yellow pages. I called several companies from the phone book only to find they were out of business. Then I began to look online at the IT company website. If theirs did not look good I was sure mine would not either. When I found F1 and talked with Shawn Chenault I simply said”I am looking for a new IT company” he replied “We are it!” It was that confidence I was looking for along with a team, not just a sole owner or a partnership. F1 came over that day and we began a positive move to upgrade our internet presence, file retention, server issues. F1 is still offering innovative computer technology to help with our business. The response is often immediate when there is a problem. I love the fact that they can log onto our computers and fix things on the spot. I also do not have the fear or reservation of allowing them this type of access which I had with our previous IT Company. The entire F1 team is knowledgeable, friendly, and eager to please. Melanie Brooks ========== “I have been greatly impressed with F1’s ability to effectively handle urgent requests for support. It’s awesome to partner with a company who shares our commitment to success, all while understanding our business needs and meeting those needs on a consistent basis. For a small business with multi-state locations, F1 has provided integrated solutions for our challenging IT needs. Their consistency and expertise has resulted in great improvements in our day to day operations.” Carrie Aguilar ========== Jeff Benton Homes In the last two years, JBH has gone from a company using independent software programs and spreadsheets to a full blown ERP system that requires web communications. There is no way we could have made those changes without F1 Networks. We really have developed a Team Environment working together to solve our needs. Usually with an outside network engineer, you have a dependent relationship, but with James, Shawn and Richard, we really consider them to be part of our team here. We look at and treat them like another area of our company – the IT department. We work together to get through decisions and issues and we are both always looking for the best solutions for the company – not our company or their company. We have great appreciation for having F1 involved here at JBH.
========== Brown Recycling We have depended on F1 and their invaluable services for over a decade. In our line of business, we face a fast paced and extremely volatile metals market every day. When it comes to our Internet and networking needs, that dependability is crucial to our company. With today’s economy, being out of the loop for one minute can change things forever. Staying connected is literally the lifeline of the business. It goes without saying; confidence in our network is a must. We know through experience that F1 will drop everything and come through for us in our time of crisis. When you combine this with their exceptional Tech Support and friendly personal service, it is no mystery why we use them for all of our Networking needs. |
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