IT Outsourcing and Assistance

An IT company like F1 Solutions can fully support its clients by understanding their needs.  We foster partnerships with our customers.  Through this relationship, understanding and trust are created. We then use our in-depth knowledge of technology to assist our business partners by matching their needs with appropriate computer systems and technologies. Here in Huntsville computers are a way of life. We maximize their business productivity while keeping the solutions as reliable and simple as possible.

Desktop Support (help desk)

o Troubleshooting
o Microsoft Windows XP, Vista, and MAC
o System cleanup and optimization (performance speedup)
o Virus, spyware, and crapware removal
o Hardware replacement and repair

Network Administration and Maintenance

o Troubleshooting
o Add/Remove/Maintain users
o Backups
o Enterprise (network) software maintenance and integration
o Collaboration with IT, ISP, Telco, copier and other technology vendors
o Local Area Networks (LAN)  and multiple location connectivity (WAN)
o Server Implementations, Migrations and Upgrades
o Active Directory Design
o Windows Server  and Linux Platforms
o Microsoft SQL Server Implementation programming and backups
o Remote access solutions like Microsoft Terminal Services/Citrix Server
o Data Security - Backup, Redundancy and Network Access Policies
o Server Virtualization (VMware, Hyper-V)
o Cabling and network diagnostics
o Wireless planning and troubleshooting
o Hardware replacement

Security Management

o Security Assessment
o Intrusion Detection and Prevention
o Content Filtering
o Physical Security and Policies

Disaster planning (business continuity)

o Tornado, Fire, Theft, disgruntled employees!
o Most business that lose their data are out of business entirely within 1 year. A well-planned and executed Disaster Recovery Plan can have your critical operations up in hours or a couple of days. Even after a total loss!
o Most companies don’t check their backups, fewer even test them. More than 75% of the new companies that we visit have no backups or the backups are grossly incomplete.
o The best approach to Disaster Recovery focuses primarily on planning and prevention.  F1 Solutions can assist you in developing an organized plan that will give you the best chance for success should you be confronted with a disastrous situation.
o full off-site servers
o Off-site backups

Data Recovery

o Recover Data from failed or non-bootable media (hard drive, USB media, floppies)
o Accidental or malicious deletion of data
o Forensic Investigation

Email and Web and Collaborative technologies

o Email Server Solutions: Microsoft Exchange Server (2000, 2003 and 2007)
o Email Archiving and Compliance
o Co-location
o Collaborative Solutions: SharePoint Services and Microsoft Office SharePoint Services
o Anti-Spam / Anti-Virus Solutions

Technology Specialties

o Blackberry
o Windows Mobile
o Exchange 2003, 2008
o Microsoft Server Platforms, 2000, 2003, 2008
o Microsoft SQL Server 2000, 2005, 2008
o Microsoft SharePoint WSS & MOSS
o Virtual Servers, VMWARE and Hyper-V
o Remote Access Terminal Server and Citrix Server
o Microsoft Office Suite
o XP Pro, Vista Operating Systems
o QuickBooks
o Email Archiving Teal