From the moment I received a recommendation from the Madison Chamber of Commerce to talk to F1 Solutions, I have been more than pleased with the business relationship. When we make a call for help, it is usually completed right on the spot. We had a crisis where we lost some information, and F1 was able to help with the data recovery and suggest future safeguards. It is such a relief to have F1 monitor our computers on a daily basis for new viruses and updates. They back up all our computers after we leave the office for the day. Shawn connected our Huntsville and Madison office, which have been a great help and time saver. I can post insurance for the Madison office while I am working in the Huntsville office. I love this! Not only does F1 perform a great service for us, they are ALL just so darn nice. Everybody is very pleasant and helpful, no matter who answers the phone. I would be happy to recommend F1 to any business that needs this type of customized service.
Sullins Eye Care Center
F1 Solutions and its staff of excellent technicians have provided our company with the best IT support for many years. Whether it’s support for our main site or our many remote locations, we can count on F1 to provide effective and timely setup and support regardless the issue whether big or small.
Millennium Medical Billing
Dunagan Yates and Alison has been affiliated with F1 Solutions since December 1999. We started our association with a single computer which housed a database of the highest priority. A hard drive failure on 12/30/99 was the introduction to our relationship. That disastrous event was handled with efficiency and grace, which cemented our relationship for the future. From that point we have grown to a network encompassing over 50 workstations, three servers, and both in-house and remote locations. We trust F1 Solutions to provide our security platform, our backup systems, and to assure our day-to-day working operations. F1 is our IT hardware provider, network administrator, and technology problem solver! They interface with our software solutions, and keep our practice humming. I would highly recommend F1 for your network administration needs.
Dunagan Yates & Alison Plastic Surgery Center
Despite having a small full time IT department, we occasionally run into projects and issues that are a bit beyond our areas of expertise. F1 has been able to effectively seal those gaps. Whether concerning emergency situations, new system planning, or system replacement, F1 has consistently answered our calls for help and consultation. F1’s full time supplementary support role has been and continues to be very advantageous to us, and I recommend them, without hesitation, to anyone who needs help with their IT needs.
Mental Health Center of North Alabama, Inc.
After many computer crashes, poor service, and much frustration I began looking for a new IT company. When I found F1 and talked with Shawn Chenault, I simply said, “I am looking for a new IT company” he replied, “We are it!” It was that confidence I was looking for along with a team, not just a sole owner or a partnership. F1 came over that day and we began a positive move to upgrade our internet presence, file retention, server issues. F1 is still offering innovative computer technology to help with our business. The response is often immediate when there is a problem. I love the fact that they can log onto our computers and fix things on the spot. I also do not have the fear or reservation of allowing them this type of access which I had with our previous IT Company. The entire F1 team is knowledgeable, friendly, and eager to please.
E S Brooks School of Real Estate
My company has been a customer of F1 Solutions for many years. I originally started with them just for computer back-up, but, as my company grew, they grew with me. From back-up, to off-site log on, computers, servers, and installation, they are amazing. I rest very easy at night knowing if my business was destroyed by a natural disaster, I could have my entire business up and running the same day, thanks to F1. The main key to F1 is their staff. The techs know my business needs better than me, and are always are there to help in all my many technical challenges. They always figure out an issue and have it resolved, and a solution for it not to happen again.
President Office Pride Commercial Cleaning North Alabama